Demo Videos

Integrations guide

This page features a collection of videos that showcase our solutions and modules.

Identity Verification & modules

Identity Verification

Identity Verification

The European Identity Verification flow on the App Drop-in is as follows:


Notes
• The SDK detects the document type and adjusts the UI accordingly.
• Documents with a machine-readable zone (MRZ) are captured automatically without the client having to tap a Take photo button.
• The SDK provides selfie photo and liveness guidance, detecting the client's face (one face only) and ensuring it is within the frame.

Qualified Electronic Signature

Qualified Electronic Signature

The Qualified Electronic Signature module on the App Drop-in is as follows:


Bank Account Verification

Bank Account Verification

The Bank Account Verification module on the App Drop-in is as follows:


Document NFC

Document NFC

The Document NFC flow on the App Drop-in is as follows:


Notes
• The SDK includes instructions and an animation to explain the process to the client.
• It detects the chip and unlocks it using the ID document number and expiry date, and the client's birthdate (or the client details as a fallback).
• It extracts the data and the portrait.

Physical Proof of Address

Physical Proof of Address

The Physical Proof of Address module on the App Drop-in is as follows:


Note
The client can either take a photo of a document or upload a file.

Tax number

Tax number

The Tax number module on the App Drop-in is as follows:


Note
The SDK provides a custom UI for Dutch, Italian, and Spanish tax numbers.

Client data

Client data

The SDK collects the client's personal data, address, and contact details in one module or separate modules:

Address and contact details

Address and contact details


Market-specific solutions

French solution

French solution

The French solution on the App Drop-in is as follows:


German solution

German solution

The German solution on the App Drop-in is as follows:


Authentication solutions

Client Authentication

Client Authentication

The Client Authentication flow on the App Drop-in is as follows:


Document Authentication

Document Authentication

The Document Authentication flow on the App Drop-in is as follows:


Flow management

Permissions

Permissions

The App Drop-in asks for:

  • Camera permissions to take document photos and video, and selfie photo and video
  • Location permissions to access the client's geolocation and device metadata

Permissions are only requested once during the flow.

Camera permissions

Camera permissions

Location permissions

Location permissions

If the client blocks permissions, the drop-in shows the following screens:

Blocked permissions

Blocked permissions


Warnings and errors

Warnings and errors

The following warnings and errors are possible:

TypeDescription
Bank Account Verification• Bank Account Verification required to complete identity check
• Client's bank declined the transfer
• Klarna unavailable
• Name not received from Klarna for matching
• Payment failed due to technical error
Camera• Camera stopped
• Camera timed out
ClientUnderage client
Device• Device offline
• Outdated software
• Unsupported device
ID document• Blurriness
• Document condition insufficient
• Document scan error
• Document type must match the client's input
• Expired document
• Glare
• Invalid data
• Issuing country on ID document must match the client's input
• Nationality must match the client's input
• Photo of a screen or photocopy detected
• Required side error
• Unsupported document type, issuing country, or nationality
Location• Blocked location service
• Disabled location service
Network• Blocked network request
• Internet error
• Network error
• Server error
Permissions• Blocked camera permissions
• Blocked location permissions
• Permissions error
Physical Proof of Address• Camera roll access denied for file upload
• Unsupported file type or size (JPG or PNG less than 10 MB)
Qualified Electronic Signature• Approved document download failure
• Fatal document approval error
• Incomplete or failed Identity Verification
• Location not supported
• One-time passcode expired, was resent too many times, or too many attempts
• Selfie not the same person as in associated Identity Verification case
Selfie• Multiple faces detected
• No face detected
• No motion detected during liveness
SDK session• Expired
• Fatal error
• Missing SDK validation code
• Retryable error
Warnings• Camera in use by another application
• Position of face within selfie mask
• Inconsistent data


Disclaimer
We continually update and improve our SDKs, so all videos and screenshots on this page are examples provided for illustrative purposes only.

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