Identity Verification Statuses

Integration Guides

This page sets out possible statuses, explanatory status codes, CDD Report availability, and risk codes for Identity Verification.

Note

In addition to checking the status in webhook notifications, you can check the status of a specific Identity Verification case at any time using the Get case status endpoint.

Statuses

Possible notifications include:

StatusGuidance
newDescription: The workflow is successfully created.

Action:
• SDK integration: Wait for the next status.
• API integration: Upload the identity data and identity files.
pendingDescription: We are validating the data.

Action: Wait for the next status.

Status code: 1000
invalid_dataDescription: We found invalid or missing data.

Action: Create a new workflow.

Status codes: 1001 – 1999
inconsistent_dataDescription: We found inconsistent data.

Action: Create a new workflow.

Status codes: 2000 – 3000 series
completedDescription: We have processed the case.
For our recommendation to accept or reject the client, see the risk code.

Risk codes:
• 200 – 500: 100 series status codes
• 500: 4000 – 5000 series status codes

Action: Download the CDD Report zipfile.

Status flow diagram

The pathways for statuses are as follows:

Identity Verification status flow

Identity Verification status flow


Risk codes

Possible risk codes include:

Risk codeRisk score
200completed_low_risk
300completed_medium_risk
400completed_high_risk
500completed_unacceptable_risk

Status codes

Statuses can be accompanied by one or multiple of the following status codes:

100: AML screening

This series can accompany completed status and includes:

Status codeDescription
100False positive sanctions hit
102False positive sensitivity list hit
110False positive PEP hit
120Confirmed PEP hit