This page sets out possible statuses and explanatory status codes for Bank Account Verification.

Notes

• No risk code or CDD Report is generated for Bank Account Verification.
• In addition to checking the status in webhook notifications, you can check the status of a specific Bank Account Verification workflow any time via a Get reference payment status request.

Statuses

Possible statuses include:

Status	Guidance
`new`	Description: The workflow is successfully created. Action: Wait for `pending` status.
`pending`	Description: The reference payment is being processed. Action: Wait for `completed` status.
`kyc_required`	Description: The client's Identity Verification case was unsuccessful. Action: Create a new workflow that includes Identity Verification and Bank Account Verification.
	Description: There is no Identity Verification case for this client. Action: Create a new workflow that includes Identity Verification and Bank Account Verification.
`completed`	Description: The reference payment was successfully processed. Action: None.
`failed`	Description: The reference payment failed. For the specific reason, check the accompanying status code. Action: Create a new workflow for Bank Account Verification only. Status codes: `7000` series

Status flow diagram

The pathways for statuses are as follows:

Status codes

failed status can be accompanied by one or multiple of the following status codes:

Status code	Description	Action
`7000`	The client didn't complete the Bank Account Verification flow in time and it expired.	Restart the Bank Account Verification workflow.
`7011`	Fourthline didn't receive the required data to complete the Bank Account Verification flow.	Restart the Bank Account Verification workflow.
`7012`	The information we received from the bank doesn't match the client's Identity Verification case.	Restart the Bank Account Verification workflow.
`7021`	A problem occurred with the client's bank.	Wait for the next status notification.

Top of page