Bank Account Verification Statuses

Integrations guide

This page sets out possible statuses and explanatory status codes for Bank Account Verification.

• No risk code or CDD Report is generated for Bank Account Verification.
• In addition to checking the status in webhook notifications, you can check the status of a specific Bank Account Verification workflow any time via a Get reference payment status request.


Possible statuses include:

newThe workflow is successfully created.Wait for pending status.
pendingThe reference payment is being processed.Wait for completed status.
kyc_required• The client's Identity Verification case was unsuccessful.
• There is no Identity Verification case for this client.
Create a new workflow that includes IDV and BAV.
completedThe reference payment was successfully processed.
failedThe reference payment failed.
For the specific reason, check the accompanying status code.
Create a new workflow for BAV only.
Status codes: 7000 series

Status flow diagram

The pathways for statuses are as follows:

Status codes

Statuses can be accompanied by one or multiple of the following status codes:

Status codeDescriptionAction
7000The client didn't complete the Bank Account Verification flow in time and it expired.Restart the Bank Account Verification workflow.
7011Fourthline didn't receive the required data to complete the Bank Account Verification flow.Restart the Bank Account Verification workflow.
7012The information we received from the bank doesn't match the client's Identity Verification case.Restart the Bank Account Verification workflow.
7021A problem occurred with the client's bank.Wait for the next status notification.

Top of page