Bank Account Verification Statuses
Integrations guide
This page sets out possible statuses and explanatory status codes for Bank Account Verification.
Notes
• No risk code or CDD Report is generated for Bank Account Verification.
• In addition to checking the status in webhook notifications, you can check the status of a specific Bank Account Verification workflow any time via a Get reference payment status request.
• In addition to checking the status in webhook notifications, you can check the status of a specific Bank Account Verification workflow any time via a Get reference payment status request.
Statuses
Possible statuses include:
Status | Guidance |
---|---|
new | Description: The workflow is successfully created. Action: Wait for pending status. |
pending | Description: The client initiated the transfer, and a reference payment was created. Action: Wait for pending_verification status. |
pending_verification | Description: The transfer was successful and the reference payment is processed. Action: Wait for completed status. |
kyc_required | Description: The client's Identity Verification case was unsuccessful. Action: Create a new workflow that includes Identity Verification and Bank Account Verification. |
Description: There is no Identity Verification case for this client. Action: Create a new workflow that includes Identity Verification and Bank Account Verification. | |
completed | Description: The reference payment was successfully processed. Action: None. |
failed | Description: The reference payment failed. For the specific reason, check the accompanying status code. Action: Create a new workflow for Bank Account Verification only. Status codes: 7000 series |
Status flow diagram
The status pathways are as follows:
- If Identity Verification has already been completed, follow these status pathways.

Bank Account Verification status flow
- If Identity Verification and BAV occur simultaneously, follow these status pathways.

Identity Verification with BAV flow
Status codes
failed
status can be accompanied by one or multiple of the following status codes:
Status code | Description | Action |
---|---|---|
7000 | The client didn't complete the Bank Account Verification flow in time and it expired. | Restart the Bank Account Verification workflow. |
7011 | Fourthline didn't receive the required data to complete the Bank Account Verification flow. | Restart the Bank Account Verification workflow. |
7012 | The information we received from the bank doesn't match the client's Identity Verification case. | Restart the Bank Account Verification workflow. |
7021 | A problem occurred with the client's bank. | Wait for the next status notification. |
Updated 20 days ago