Identity Verification Statuses

This page sets out possible statuses, explanatory status codes, CDD Report availability, and risk codes for Identity Verification.

Statuses

Possible notifications include:

Status	Guidance
`new`	Description: The workflow is successfully created. Action: • SDK integration: Wait for the next status. • API integration: Upload the identity data and identity files.
`pending`	Description: We are validating the data. Action: Wait for the next status. Status code: `1000` confirms data was successfully validated.
`invalid_data`	Description: We found invalid or missing data. Action: Create a new workflow. Status codes: `1001` – `1999`
`inconsistent_data`	Description: We found inconsistent data. Action: Create a new workflow. Status codes: `2000` – `3000` series
`timed_out`	Description: The workflow was created but never started within 3 days, or started but not completed within 10 days. Action: Create a new workflow for Identity Verification.
`completed`	Description: We have processed the case. For our recommendation to accept or reject the client, see the risk code. Action: Download the CDD Report zipfile.

The pathways for statuses are as follows:

Identity Verification status flow

Possible risk codes include:

Risk Code	Risk Level	Status
`200`	🟢 Low Risk	`completed_low_risk`
`300`	🟡 Medium Risk	`completed_medium_risk`
`400`	🟠 High Risk	`completed_high_risk`
`500`	🔴 Unacceptable Risk	`completed_unacceptable_risk`

Statuses can be accompanied by one or multiple of the following status codes:

This series can accompany completed status and includes:

Status code	Description
`100`	False positive sanctions hit
`102`	False positive sensitivity list hit
`110`	False positive PEP hit
`120`	Confirmed PEP hit