Biometric Authentication Statuses

Integration Guides

This page outlines the possible statuses, explanatory status codes, CDD Report availability, and risk codes for Biometric Authentication using Workflows v1.

Important

Client Authentication has been renamed to Biometric Authentication. This is a terminology change only—Biometric Authentication is supported in both v1 and v2 integrations.

Note

In addition to checking the status in webhook notifications, you can check the status of a specific Biometric Authentication case at any time using the Get Biometric Authentication status endpoint.

Statuses

Possible statuses include:

StatusGuidance
newDescription: The case is successfully created.

Action: Wait for the next status.
pendingDescription: We are validating the data.

Action: Wait for the next status.

Status code: 1000
inconsistent_dataDescription: We found inconsistent data.

Action: Retry.

Status codes: 3000 series
invalid_dataDescription: We found invalid data.

Action: Retry.

Status codes: 3000 series
completedDescription: We have processed the case.
For our recommendation to accept or reject it, see the risk code.

Action: Download the CDD Report.

Status codes: 4000 – 5000 series

Risk codes: 200 or 500

Status flow diagram

The pathways for statuses are as follows:

Biometric Authentication status flow

Biometric Authentication status flow


Risk codes

Possible risk codes include:

Risk codeRisk score
200completed_low_risk
500completed_unacceptable_risk

Status codes

Statuses can be accompanied by one or multiple of the following status codes:

1000: Data validation

This status code accompanies pending status:

Status codeGuidance
1000The data has been successfully validated.

Action: Wait for the next status notification.