This page sets out step-by-step instructions for setting up the Web SDK.

OS configuration

Before you get started, check the following configuration and specification information for your operating system:

Android configuration

Setup	Description
Minimum OS version	Android version 6
Supported web APIs	`MediaDevices`, `MediaRecorder`, `Geolocation`
Recommended browser	Google Chrome
Minimum browser version	• Google Chrome version 53 (2016) • Microsoft Edge version 79 (2020) • Mozilla Firefox version 36 (2015) • Opera version 40 (2016) • Samsung Internet version 6.2 (2017)
Browser permissions	Fourthline requires the client's permission to access their device's camera and geolocation. If the client blocks permission, to continue the flow, they have to manually reset the permission: • Google Chrome • Microsoft Edge • Mozilla Firefox
How to change default browser	Google Chrome Help – Make Chrome your default browser
Camera & location permissions	If the client's camera or geolocation access is blocked, advise them to change both their: • Browser app permissions in the device settings and • Website permissions in the browser settings within the page hosting the flow Try sharing the following guidance: Google Chrome • Browser app permissions • Website permissions Mozilla Firefox • Browser app permissions • Website permissions: The client taps Try again and is asked again to give permission to access their camera. If this doesn't work, in the browser page, click the 3 dots menu > Settings > Site permissions > Camera. Change the setting to Ask to allow. Samsung Internet • Browser app permissions • Website permissions: It isn't possible to reset website permissions in Samsung Internet. We recommend using Google Chrome instead.
Video format	The document and selfie videos are collected in webm format.
Bug tracking	Bugs – Chromium

iOS configuration

Setup	Description
Minimum OS version	iOS version 14.3
Supported web APIs	Apple doesn't expose the `MediaDevices` API correctly when the client uses any browser other than Safari. They only recently exposed the `MediaRecorder` API on iOS version 14.3.
Supported browser	Safari only
Minimum browser version	Safari 14.3 (2020)
Browser permissions	Fourthline requires the client's permission to access their device's camera and geolocation. If the client blocks permission, to continue the flow, they have to manually reset the permission: Apple Safari
How to change default browser	Apple Insider – How to change the default browser in iOS 14
Camera & location permissions	If the client's camera or geolocation access is blocked, advise them to change both the: • Browser app permissions in the device settings and • Website permissions in the browser settings within the page hosting the flow Try sharing the following guidance: • Browser app permissions • Website permissions Then, refresh the page.
Video format	The document and selfie videos are collected in webm format.
Bug tracking	Bugs – WebKit

Caution

Apple forces third-party browsers to use WebKit engine on iOS, which we can't officially support at present.

Support

For support or any questions, contact your implementation manager.

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