Case Auditing

Case Auditing enables human reviewers to inspect completed cases and validate individual checks and evidence.

Human agents audit completed cases, like a live, interactive CDD Report. They cannot change the original outcomes.

Case Auditing

Features

Case Auditing includes the following features:

Feature	Description
Case filter	Filter completed cases to audit by human agent, case identifier, identifier for the cliententifier, product/solution, and time frame.
Checks library	Validate 200+ data points to understand how specific checks or whole cases were assigned their final outcome.
Responsive video viewing	Auditors can automatically play and pause selfie and document videos, change the playback speed, and enlarge the video frame.
Image comparison	Auditors can compare a series of images next to each other, adjust the view of images taken at difficult angles to make them easier to read, and zoom in up to 100 times.
Google Maps and Street View integration	Auditors can perform additional checks on locations.
Time tracking	Auditors can set their work status to track their activity and productivity.
Check correction	Auditors can correct incorrect checks.

Next steps

Continue to the Review & Audit integration guide to learn more about the Fourthline-powered operating model.